Ticketing System

ServiceDesk Plus

Cloud, Hosting & IT Infrastructure

ManageEngine ServiceDesk Plus is an IT Service Management (ITSM) software that helps organizations manage IT services, incidents, service requests, problems, changes, and assets efficiently using ITIL best practices.

Tags:

Freshdesk

Developer Tools & Workspace Platforms

Freshdesk is a cloud-based customer support and helpdesk software that helps businesses manage customer conversations across email, phone, chat, social media, and messaging apps. It provides ticketing, automation, self-service portals, reporting, and AI-powered support tools.

Tags:

Freshservice

Developer Tools & Workspace Platforms

Freshservice is a cloud-based IT service management (ITSM) platform designed to help businesses manage internal IT requests, incidents, assets, change processes, and service delivery. It streamlines ticketing, automates workflows, supports ITIL practices, and includes self-service portals and AI-enhanced tools for efficient IT operations.

Tags:

Zoho Desk

CRM, Support & Helpdesk

Zoho Desk is a cloud-based help desk and customer support software that helps businesses manage customer tickets, automate support workflows, and deliver multichannel customer service efficiently.

Tags:

ZNICRM

CRM, Support & Helpdesk

ZNICRM is a cloud-based CRM (Customer Relationship Management) platform targeted at small and medium businesses (SMBs) and startups. It aims to provide a comprehensive suite covering sales, marketing, support, invoicing and more

Tags: