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Freshservice

Freshworks Inc.

Freshservice is a cloud-based IT service management (ITSM) platform designed to help businesses manage internal IT requests, incidents, assets, change processes, and service delivery. It streamlines ticketing, automates workflows, supports ITIL practices, and includes self-service portals and AI-enhanced tools for efficient IT operations.

Replaces

Alternatives this product replaces

ServiceNow

Product Information

Last Updated

March 9, 2026

Verified by Owner

No

Vote Score

0

Category

Developer Tools & Workspace Platforms