Helpdesk

Freshdesk

Developer Tools & Workspace Platforms

Freshdesk is a cloud-based customer support and helpdesk software that helps businesses manage customer conversations across email, phone, chat, social media, and messaging apps. It provides ticketing, automation, self-service portals, reporting, and AI-powered support tools.

Freshservice

Developer Tools & Workspace Platforms

Freshservice is a cloud-based IT service management (ITSM) platform designed to help businesses manage internal IT requests, incidents, assets, change processes, and service delivery. It streamlines ticketing, automates workflows, supports ITIL practices, and includes self-service portals and AI-enhanced tools for efficient IT operations.

Zoho Assist

Cloud, Hosting & IT Infrastructure

Zoho Assist is a cloud-based remote support and remote access software that allows IT teams and businesses to securely connect to and troubleshoot remote computers and mobile devices from anywhere.

ZNICRM

CRM, Support & Helpdesk

ZNICRM is a cloud-based CRM (Customer Relationship Management) platform targeted at small and medium businesses (SMBs) and startups. It aims to provide a comprehensive suite covering sales, marketing, support, invoicing and more