Customer Experience

Engati

AI Agents, Chatbots & Virtual Assistants

Engati is a conversational AI and customer experience platfor that enables businesses to create, deploy, and manage AI-powered chatbots and virtual assistants across multiple digital channels. The platform offers features like GenAI-powered chatbots, AI agents, live chat, one-view inbox, no-code flow builders, DocuSense for instant document-based answers, and analytics (Pulse) to monitor user engagement and outcomes.

Zoho Survey

CRM, Support & Helpdesk

Zoho Survey is an online customer feedback and survey tool that helps businesses collect, analyze, and act on customer insights. It enables users to create professional surveys, gather feedback across multiple channels, analyze responses in real time, and integrate feedback data with other Zoho applications.

Zoho CRM Plus

CRM, Support & Helpdesk

Zoho CRM Plus is an all-in-one customer experience platform that unifies sales, marketing, customer support, and analytics. It helps businesses manage customer relationships, improve engagement, and deliver personalized experiences across multiple channels